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Accounting Hub Solutions Ltd
Last updated August 2026
This notice explains how Accounting Hub Solutions Ltd uses personal information relating to visitors to accountinghub.co.uk and people who contact us through the website, by email or by telephone. It is designed as a concise website notice. If you become a client, our full client privacy notice will also apply.
1. Who we are
Accounting Hub Solutions Ltd is the data controller for the personal information described in this notice. We are registered in England and Wales under company number 16093266, with a registered office at 12 Woodlands Road, Cheltenham, England, GL51 3RU.
Privacy enquiries may be sent to info@accountinghub.co.uk or made by telephone on 01242 800 800.
2. Information we collect
Information you provide.
Your name, email address, telephone number, business details and anything you include in an enquiry or other communication.
Technical and usage information.
Your Internet Protocol address, browser and device information, pages visited, referral source, approximate location, security logs and information collected through cookies or similar technologies.
Information from other sources.
Where relevant, we may receive information from a referrer, publicly available business sources or another person authorised to contact us on your behalf.
3. How and why we use it
Responding to enquiries.
To contact you, understand what support you need, arrange an initial discussion and take steps at your request before entering into a contract. We rely on steps before contract and our legitimate interests in developing our business.
Operating and protecting the website.
To maintain the website, diagnose problems, prevent misuse and protect our systems. We rely on our legitimate interests in operating a secure and effective website.
Analytics and improvement.
To understand how visitors use the website and improve its content and performance. We will obtain consent where it is required for non-essential cookies or similar technologies.
Relevant communications.
To send service information or marketing where permitted by law. You may opt out at any time. Consent or legitimate interests will be used as appropriate, subject to electronic-marketing rules.
4. Cookies
The website may use essential cookies for operation and security and, with consent where required, non-essential cookies for analytics or other optional functions. You can find information about the cookies currently in use, and manage your choices, through our Cookie Policy and cookie-preference tool. Withdrawing consent does not affect the lawfulness of earlier use.
5. Who we share information with
We share personal information only where necessary and lawful. Recipients may include providers supporting our website, hosting, email, communications, security and analytics; professional advisers; regulators, law-enforcement bodies or courts where required; and another organisation involved in a business reorganisation or transfer. Providers acting for us are subject to appropriate contractual, confidentiality and security requirements.
6. International transfers
Some providers supporting our website, online forms, security and optional chat functions may process personal information outside the United Kingdom. Where required, we use appropriate safeguards for these transfers. You may contact us for further information about the countries, providers and safeguards involved.
7. How long we keep information
We keep website and enquiry information only for as long as reasonably necessary for the purpose for which it was collected, taking account of whether an enquiry develops into a client relationship and any legal, security, professional or dispute-resolution requirements. Cookie durations should be stated in our Cookie Policy or cookie-preference tool. If you become a client, the retention periods in our full client privacy notice will apply to the relevant records.
8. Your rights
Depending on the circumstances, you may have rights to access your personal information, correct it, ask for deletion or restriction, object to certain uses, receive certain information in a portable format and withdraw consent. These rights are not absolute. To exercise a right, contact info@accountinghub.co.uk. We may need to confirm your identity and will normally respond within one month.
9. Complaints and updates
Please contact us first if you have concerns so that we can try to resolve them. You also have the right to complain to the Information Commissioner's Office at www.ico.org.uk or on 0303 123 1113.
We may update this notice when our website, suppliers or legal obligations change. The latest version will be published on the website.
